Privacy Policy + Terms of Service
Packaroo respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use and safeguard your information when you visit or make a purchase from our website.
Personal Information We Collect
When you visit our site, we may collect certain information automatically, including:
Device type and browser information
IP address
Pages viewed and interactions
Cookies and analytics data
When you make a purchase, we collect information necessary to fulfil your order, including:
Name
Billing and shipping address
Email address
Phone number
Payment details (processed securely by third-party providers)
How We Use Your Information
We use your information to:
Process and fulfil orders
Provide shipping updates and customer support
Communicate with you about your order
Improve our website and services
Prevent fraud and ensure security
We do not sell or rent your personal information to third parties.
Personalisation Information
If you request name embroidery, the personal details provided will be used solely for fulfilling your order.
Sharing Your Information
We may share information with trusted third parties only as necessary to operate our business, including:
Payment processors
Shipping carriers
Website hosting and analytics providers
These providers are required to protect your information.
Cookies
Our website uses cookies to enhance your browsing experience, remember preferences and analyse site traffic.
You may disable cookies in your browser settings, although some features of the site may not function properly.
Data Security
We take reasonable precautions to protect your personal information and use secure systems to process transactions.
However, no method of transmission over the internet is completely secure.
Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements.
Contact Us
If you have any questions about this policy, please contact us at:
Email: [your email address]
Business name: Packaroo
Terms of Service
By accessing or using this website, you agree to the following terms and conditions.
Use of Our Website
You agree to use this website only for lawful purposes and not to engage in any activity that may harm the site or other users.
Product Information
We make every effort to display product descriptions, images and colours accurately. However, slight variations may occur due to screen settings and manufacturing differences.
Pricing
All prices are listed in Australian Dollars (AUD) and include GST where applicable.
We reserve the right to change prices at any time without notice.
Orders
We reserve the right to refuse or cancel any order if necessary, including in cases of suspected fraud, pricing errors or product availability issues.
If an order is cancelled after payment has been processed, a full refund will be issued.
Personalised Products
Personalised items are made to order using the details provided by the customer. Please ensure all spelling and capitalisation are correct at the time of purchase.
Personalised products cannot be returned or exchanged unless faulty.
Shipping and Delivery
Delivery timeframes are estimates only and may vary due to factors outside our control.
Packaroo is not responsible for delays once an order has been dispatched.
Limitation of Liability
To the fullest extent permitted by law, Packaroo shall not be liable for any indirect, incidental or consequential damages arising from the use of our products or website.
Nothing in these terms excludes rights that cannot be excluded under Australian Consumer Law.
Intellectual Property
All content on this website, including text, images, logos and designs, is the property of Packaroo and may not be reproduced without permission.
Changes to Terms
We reserve the right to update these Terms of Service at any time. Changes will take effect upon publication on the website.
Governing Law
These terms are governed by the laws of Australia.
Contact Us
For any questions regarding these Terms, please contact:
Email: packaroo_@outlook.com
Business name: Packaroo